Recent Why SERVPRO Posts

The Story Behind Tornado Damage In Xenia Ohio

6/22/2020 (Permalink)

xenia tornado damage in 1974 Tornado damage in Xenia, Ohio 1974

Xenia Ohio residents know that tornado damage is widespread and should always prepare for damage to their home. 

Xenia Tornado of 1974

In 1974 a severe F5 Tornado whipped through the city of xenia stripping away roofs, windows and leaving apartments as open as a child's playhouse. This tornado is still the record for one of the worst tornadoes to ever touch down in the United States. The complete report of this tornado destruction came out totaling 1,150 injured and killing a total of 35.

Xenia Tornado of 2000

On September 20, 2000, another tornado touched down in Xenia, causing a bunch of destruction. This tornado was not as severe as the F5 tornado in 1974, but it was still damaging given the rating of an F4. Fortunately, only 100 people were injured compared to the 1,150 injury count in 1974. It took a few years for the repairs to make the city of Xenia as if not destruction occurred. 

How does the force behind a tornado cause home damage?

Tornado damage is caused by the air pressure inside of a structure and the air outside. When a tornado passes over a building, low pressure tugs a home or business roof upwards. The extreme wind then exerts a high pressure that pushes any roof up from the sides of the building. When the force of the wind surpasses the force exerted by the roof's weight, you can guarantee that the roof will be swept away. Not to mention the broken windows and all of the other flying debris that can cause more damage to your property.

Tornado waterspouts 

There is a misconception that tornadoes do not carry water. A false conception because in Xenia, we have found that water damage typically occurs when a tornado passes. The reason water damage occurs is due to waterspouts. Waterspouts are where water has collected inside of a tornado. Severe waterspouts are different from land-tornadoes because they develop on the surface of a body of water, and then it works its way upward. In Xenia, we have seen land-tornadoes that have crossed one of the many rivers in Ohio.

Tornado Damage Repairs 

If your property happens to suffer from tornado damage, we recommend that you call us as quickly as possible. We want to help make sure that more damage does not occur from neglected tornado damage. SERVPRO is known to be the go-to company for all Xenia restoration mitigation and repairs. When you call us, we make it a priority to respond quickly and will go above and beyond to make sure that your property has been restored "Like it never even happened." 

Call us today at (937) 228-3433 for a restoration inspection of your home. When we arrive on-site, we will evaluate how much damage your home has undergone and then give you an estimate. If applicable, we will go the extra mile by getting in contact with your insurance adjuster to make sure that you are getting the most out of your insurance claim. 

More about the city of Xenia

Does Allstate Insurance Policy Cover Mold Damage?

5/18/2020 (Permalink)

Mold growth in Dayton basement SERVPRO is an Allstate preferred vendor!

Being a building owner in Dayton, Ohio, you might have an Allstate insurance policy that covers fire and water damage. Did you know that mold damage can be just as destructive to your property? Mold grows on various parts of your structure's premises. 

Materials that home mold grows on: 

  • Drywall 
  • Paper 
  • Wood 
  • Carpet 
  • Tile  

As mold grows on these surfaces, it destroys the materials by using them as a source of food. If any mold gets into your air duct system, then you will be in trouble. When mold gets into an air duct, the mold spores can spread throughout the building, quickly causing mold growth in different areas. Luckily, mold coverage is covered in standard Allstate home insurance policies.

Allstate Mold Damage Coverage 

Like many other national insurance companies, Allstate has partnered with SERVPRO making us a preferred vendor. They are one of the only insurance companies that offer mold coverage. The only downside is that Allstate imposes a $5,000 coverage limit on mold damage claims. Mold damage is not a big concern for Dayton residents because the climate here is not humid and damp. In a more wet and humid environment, we would suggest switching insurance providers to one that offers full coverage on mold damage. 

What are the causes of mold damage?

When examining the growth of mold, it is essential to know that mold thrives in wet areas. Damage from heavy rainfall and floods are the common source to activate mold damage. Here at SERVPRO of East Dayton/ Beavercreek, we suggest everyone gets flood insurance on their Allstate policy. 

SERVPRO are preferred vendors of Allstate 

Being a preferred vendor of Allstate means that we will work closely with your Allstate insurance adjuster if your home or building suffers from mold or water damage. Allstate and SERVPRO corporate hold us to an industry-standard set by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Being a preferred vendor means that all restoration related work performed on your property will be completed according to the standards set forth. 

We make sure that your mold insurance covers several aspects of the cleanup process. In severe cases, where mold growth has been neglected for several months, a mold remediation specialist will have to tear out walls and ceilings to make sure all the mold spores are removed. 

Your insurance claim should cover both the mold removal and the testing that will be performed on the structure to ensure all of the mold has been properly remediated.



How To Avoid Mold Damage


Mold damage in Dayton Ohio can be avoided by making sure you call a water damage specialist anytime a leak or a pipe breaks. Many water damages in the Dayton area occur from a flood in basement after heavy rainfall or a home water heater breaks.

If your home suffers from any water damage, it is best to give SERVPRO of East Dayton/ Beavercreek a call at (937) 228-3433. Our highly trained professionals will make sure mold growth does not occur after water damage strikes.

How do you know when a mold job has been completed?

3/23/2020 (Permalink)

At SERVPRO of East Dayton/ Beavercreek, mold cleaning is a service that we take seriously because if not performed correctly the mold growth can spread rapidly to non-affected areas. We have important steps and precautions that we take into consideration when working on a mold remediation job. Out IICRC trained staff knows that it is important to contain the affected area with containment. The reason that we use containment barriers is so that the mold spores are not spreading throughout other areas of the home or business. After the affected area is contained, we then know that we can perform the mold-cleaning job.

Our SERVPRO professionals will:

  • Remove all water damaged/mold-infested materials.
  • Remove and replace the affected drywall.
  • Clean and disinfect walls/carpets/ and other personal items.
  • Filter the contaminated air to remove any debris or spores.

The best way to know that a mold job has been completed to its fullest is through a post-mold remediation inspection. The first inspection that our SERVPRO professionals will perform is a visual inspection to see if any mold is still present. The next inspection test that will be conducted is moisture measurements. The human eye is not always able to see if moisture is present. Our team will use moisture meters and infrared cameras to detect whether there is any moisture hidden behind walls or under flooring. The last part of the inspection is not always conducted but important. For a homeowner to be one hundred percent positive, we will bring out one of our industrial hygienist vendors to take air samples. The industrial hygienist takes separate samples in different areas of the building because not all areas are impacted to the same degree. Once all three parts of the mold inspection (visual, moisture measurements, air samples) are performed will give you a report that tells you the mold remediation process has been completed.

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO of East Dayton/Beavercreek is here to help during this time of need during this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of East Dayton/Beavercreek,(937) 228-3433

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?

CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Ongoing Inspections and monitoring during a restoration loss

3/16/2020 (Permalink)

Once the project has been controlled, and the correction of the damage has begun, our SERVPRO technicians will continue to gather information through ongoing inspections and monitoring. The monitoring process will include recording temperature and relative humidity readings and other calculated psychrometric values. According to Webster, the definition of psychrometric is "a graphic representation of the properties of mixtures of air and water vapor." The way that we measure psychrometric values includes checking moisture levels or moisture content of materials. Psychrometric also includes the balancing of temperature, humidity, and airflow of both open and closed drying systems in any water damage job. It will be necessary to measure the relative humidity and temperature and have the right types and capacity of dehumidifiers to handle the water load in the structure. This is why our SERVPRO technicians are constantly carrying around an Ipad; we use our Ipad to update progress reports and to keep track of our readings. Our technicians make sure that we use the same meters throughout to be sure that readings stay consistent and accurate. Our IICRC certified technicians are all trained in the proper use and application of the meters. Part of the job of our technicians is to be in accordance with the meter manufacturer literature and have an understanding of the intended use. At SERVPRO of East Dayton, we make sure to record and monitor relevant moisture measurements daily at the same time of day. Once the drying goals have been achieved and documented, we can then pack up all the equipment and leave the site, "Like it never even happened."

Why SERVPRO is the Best Fire Restoration Company

1/27/2020 (Permalink)

Three firemen are on top of a roof, holding a house in order to spray a fire down. The next step after ensuring the safety of your family and calling the fire department is to call SERVPRO.

The severity of fire damage puts lives on hold, ruins entire homes, and threatens the safety of families. It’s important, when picking a fire restoration company, to choose one that has you as the priority. What that means is that the fire restoration process is more than just a project. For example, if you experience fire damage in your home, you can call the 24 hour SERVPRO National Customer Care Center. At any time of the day, you can call and have a SERVPRO professional listen to you explain your experience in order to plan the best strategy for the fire restoration process. Following this phone call, which you can make at your leisure, a team of SERVPRO fire restoration professionals will arrive at your home to make an assessment of the damage and plan the restoration process. This step is a vital part of creating an efficient plan that allows the SERVPRO professionals to fix the fire damage as quickly as possible. The team will then cover the damaged areas in order to avoid further damage to the home, including windows, walls, and the roof. Then they will remove the smoke and soot. After it has been entirely removed, an important cleaning and sterilization process will occur to ensure the safety of the home.

SERVPRO is a great company for fire restoration because they prioritize the safety of the family. At any time you need, you can call SERVPRO and receive helpful information and even begin the process of fire restoration. If you’re in need of fire damage restoration, call your local SERVPRO of East Dayton at (937) 228-3433. SERVPRO of East Dayton is the affordable option for fire damage restoration. They’ll assess the damage and walk you through the process required in order to make your home “Like it never even happened.”

The Professional Training of SERVPRO Employees

1/6/2020 (Permalink)

A contractor repairs the faucet of a kitchen sink. Professionalism and extensive knowledge are highly valued in the restoration industry.

There are plenty of restoration companies across the country, corporate and local alike. The most well known restoration company is SERVPRO, due to the fact that, firstly, they’re a franchise capable of being owned by anyone, and secondly, they have an extensive training program for their employees. This training program is the core of their professionalism, by ensuring that employees show up to the site of any restoration location with the know-how to make it “Like it never even happened,” as their slogan ensures. The training program covers specific topics, including all types of restoration, such as fire, water, carpet and upholstery, and mold. There are further training courses for active employees who want to further their knowledge of the restoration field. The importance of SERVPRO’s training program is that any employee can engage in a number of beneficial classes and continue to train beyond the requirement if they chose to. By having a training program in place, SERVPRO can hire anyone dedicated to the work and teach them how to get the job done to SERVPRO’s standards. SERVPRO has been commended for this training program in the past and it’s obvious why. 

In comparison to other restoration companies, SERVPRO has the professional credentials for each of their employees due to the training program they’ve put in place. You can be assured, when hiring them, that the SERVPRO employees showing up to your home or building has gone through several hours of training to be able to do the work they’ve come to do for you. That is just one of the great differences between SERVPRO and other restoration companies. 

If you’re in need of a restoration professional, hire your local SERVPRO of Beavercreek at (937) 228-3433. SERVPRO of Beavercreek has employees who have gone through the well known training program of SERVPRO and can offer you the most professional restoration services.

The Dangers in Your Home You Don't Know About

12/9/2019 (Permalink)

A clean bathtub in a tidy bathroom corner, with a towel hanging over the edge of the bathtub. Your place of serenity could cause you a lot more stress than you might imagine.

Nancy Nord, the commissioner of the U.S. Consumer Product Safety Commission, once said, “The home is where people feel comfortable and secure, but constant awareness is the key to keeping families safe.” She phrased perfectly the balance of owning a home. Of course it’s where you feel safest, and yet it can pose unpredictable threats to you and your family’s safety. What kind of threats are most common though? Well, as professionals in restoration and experts on damage sourced from fire, water, storm, and mold, SERVPRO knows a lot about these potential hazards. We’re here to share what we’ve learned with you, to keep your home as safe as you dream it can be.

Each year, on average, 20 million visits to the hospital across the United States are due to accidents involving the home. From a fall to a fire, a burn to a break, there are a number of sources of danger we need to be more conscious of. In our time in the restoration field, we have seen it all. Danger can be as obvious as an unmaintained basement, with exposed pipes and electrical circuits that threaten children. It can also be as silent as mold, growing from a water leak in the walls, polluting our home’s air. While there are regulations to make sure our homes are as up-to-date as possible, what can you do if you don’t even know the issue is there?

Here’s a story from one of SERVPRO’s recent jobs on mold remediation, since it appears to us that mold can be one of the trickiest dangers to avoid.

A busy family, with the size and chaos of the Brady bunch, had no idea that black mold was growing in the wall of their home’s foyer. The reason why they had no idea something so dangerous was happening in their own home was because of the way it had started. See, the bathroom above the foyer didn’t indicate any damage inside it, leaving them to believe everything was normal. However, there was a crack in the foundation of the bathtub. That meant every time someone took a shower or bath, a subtle amount of water was dripping into the foundation, until eventually the drywall had become soggy enough for mold to move in. Drywall is one of the most common places for mold to grow, due to its high quantity of cellulose, which creates a great living environment for mold. 

By the time we were called, the black mold was visible. The family was nervous when we arrived because they had no idea how the mold had happened. When mold grows, we tend to believe its due to a lack of cleanliness or, at least, a lack of awareness. But it’s perfectly normal to have situations where water damage can be so subtle we only find out about it when the damage is severe. We had to remove the drywall, because once mold grows in drywall it cannot be repaired. We were also able to repair the break in the bathtub and use our dehumidifiers to clear remaining moisture out of the air.

Sometimes things are out of our control, even in our safest place to be. That’s why SERVPRO of East Dayton / Beavercreek spreads what we know about possible dangers in the home, to protect you and your family. If you’re ever in need of restoration for water, fire, mold, or storm damage, give us a call. Let’s keep your house safe.

The Origins of SERVPRO

11/18/2019 (Permalink)

Two flags waving on a flag pole, the one on top American and the one beneath it SERVPRO. Pride in the family values of SERVPRO keeps us growing.

Did you know that SERVPRO actually started as a painting company, that then offered restoration services in addition? Ten years after opening in 1967, the company purchased Bristol-Meyers Domesticare Division, which added 175 franchises to the young company. Eleven years after that purchase, in 1988, SERVPRO moved to Tennessee to be more accessible to the general population, being in a more central location of the country. The painting company that was founded in 1967 grew into a restoration giant that sold its 1,000th franchise in 2000, only 33 years after it was first founded. That immense growth as a business is a key detail in understanding why SERVPRO is the best there is in the restoration industry. Rick Isaacson, the executive vice president of SERVPRO Industries, Inc, said it best himself, “The SERVPRO franchise system is built around solid core values. As long as we provide superior service and focus on saving our clients money, we will continue to earn their business.” See, a business model centered around helping the clients get the best resources they can earns the money in the most honest way. These values are derived from the foundation of the business. A corporation that retains family business values can attain equal parts quality and quantity. Understanding a company’s values can really help us decide who to choose. We want the resources of a large scale company, of course, but also the customer relations and individuality of a local company. That’s why a company like SERVPRO has the best of both worlds. That’s why a company like SERVPRO is trusted nationally, so you know you can trust them too.

What SERVPRO Does Better than Other Restoration Companies

11/18/2019 (Permalink)

A row of air movers are lined up on a shelf at a SERVPRO garage. We have more than enough resources for any size job.

Two years after SERVPRO opened they had sold their first franchise. With that, they began their fast growth into the large company they are today. There’s a good reason why that growth was so fast. SERVPRO knows what they’re doing. In fact, they’ve created their own training programs for each employee to complete in order to verify the quality that is received for each and every job. When these specially trained professionals arrive at your doorstep, they do not come empty handed. State of the art restoration company is a part of the value of hiring SERVPRO. Upon the assessment, Moisture Detection equipment will be able to measure the quantity of water hidden in the damaged area. This can not only help identify a source, but also give the team areas to focus on, rather than tearing apart the entire area unless need be. After the assessment, the team will bring Water Extraction equipment, Drying equipment, Odor Removal and Deodorization equipment, as well as all the Sanitization needed to remove any bacteria remaining from the water damage. SERVPRO’s investment in high quality technology provided all the evidence you need to choose them for any damage you experience in your home, store, or building. The priority during the restoration process is not just quality, but speed. A speedy process is easier when using the newest technology. Dependent upon the area of the space affected, the appropriate quantity of equipment will arrive at the site promptly, saving you time and money. Water damage is an overwhelming situation to deal with, which no company understands better than SERVPRO.

SERVPRO's Hurricane Help

11/18/2019 (Permalink)

A hurricane moving from the Ocean over the land. It's a scary moment when a hurricane touches land, and the most important thing is protecting the lives of those in that area.

We know the story of Hurricane Katrina and Hurricane Ike, which caused great damage to the South in 2005 and 2008. But did you know that SERVPRO signed government contracts to help clean up the water and storm damage that these historic hurricanes left? That’s right, SERVPRO became a nationally trusted restoration company in the late 2000s when they were hired to help with the awe-inducing damage that was left. Though SERVPRO is split into franchises, each location can be used to assist in larger jobs, such as storm damage, because of the vast amount of equipment each location has to offer. That’s why a large contact, like the one with the government, is possible. Since they started as a family business, SERVPRO has kept those same values even as they’ve increased their size. In a time of crisis, like when storms hit, a company of this size is able to extend help to all franchises in the surrounding area. That means that no matter how much damage is dealt, there are several SERVPRO franchises able to take part in the cleaning and restoring of neighborhoods and towns. This is just one aspect of the pride that comes with working for a company like this one, that is able to help at times when the country needs help most. Though we do not want storms to hit, at least we know that there are companies, like SERVPRO, to help quicken the process of returning life to normal afterwards. After all, that’s what family values are all about.

10 Years of Being the #1 Restoration Company

11/18/2019 (Permalink)

Three valves side by side in an office space. Anywhere and anytime, water damage can happen.

For ten years now, SERVPRO has been winning awards and receiving recognition in many big business magazines. In fact, since 2009 they have won the title of #1 Restoration Company in Entrepreneur Magazine every year. There’s a good reason for that, too. SERVPRO knows the ins and outs of the restoration process and has created a training program for their employees that brings each and every franchise to the next level. SERVPRO has found the balance between corporate and local, because while each franchise is locally owned by your neighbor, their business has been trained by the award-winning corporate SERVPRO. Locally, as well, the franchises themselves earn rewards from not only SERVPRO Industries, but also from surrounding contractor awards. For example, your local SERVPRO of East Dayton won the Golden Hammer Award from Contractor Connection in 2018 for “Exemplary Performance and Dedication.” That means it isn’t just the core of the business that’s proving the value of working with SERVPRO, even the franchises themselves uphold these same values. What are these values, exactly? For one, saving the client money. In such a stressful situation, the last thing anyone wants is to be afraid of breaking the bank over an unpredictable event. That’s why affordability is a core value. Likewise, quality ensures that no further damage happens after the restoration process takes place. Once the job is done, it really is done and you don’t have to worry about anything else. Combining these two integral values ensures that people really do get the best out of the restoration process.