Recent Posts

Thermal Moisture Imaging: 2 Jobs Types That Utilize Infrared Cameras

7/26/2021 (Permalink)

Thermal moisture imaging in a Dayton Home Contact the professionals at SERVPRO for fast leak detection and restoration services.

Thermal moisture imaging is a technology that allows SERVPRO professionals to see signs of water signatures in various items during a disaster. 

The professionals at SERVPRO of East Dayton/Beavercreek have been utilizing thermal moisture imaging for the last decade. Thermal moisture imaging is a process that utilizes an infrared camera to detect and measure temperature variations in building materials. Thermal mapping has been a staple to our success because it has allowed us to quickly uncover hidden water leaks, structural issues, and causes of mold issues during an initial building inspection. 

In the restoration industry, thermal moisture imaging is a common tactic to quickly find the location of a potential moisture intrusion and other building defects. In this blog post, we will go over the 2 different types of jobs where you will see an IICRC certified professional at SERVPRO utilize thermal moisture imaging and how they use their findings to move forward in the restoration process. 

1) Thermal imaging for water damage restoration jobs

The first type of job where you will see thermal mapping utilized by a SERVPRO professional is inspecting the cause of the loss on a water damage restoration job. For example, when water leaks are present in a building, they can lead to stains and residual moisture in the walls or ceilings that show up as cool signatures on our infrared cameras. Thermal imaging helps us identify the cause of the loss and ensures that the water source is stopped to prevent secondary water damage from occurring. 

Thermal imaging can detect water leaks from: 

With the use of thermal moisture imaging technology, the SERVPRO professional will know all that was damaged by the water loss. In addition, screenshots from our infrared camera come in handy in creating a restoration estimate and proof during the insurance claim process. 

2) Thermal imaging for mold damage remediation jobs 

The second type of job where a SERVPRO professional will utilize thermal imaging is during a mold remediation inspection. Mold damage is typically the result of water intrusion or a flood that has been left to sit without receiving quick mitigation services. As a result, mold will grow unseen on the surfaces of furniture, walls, and ceilings until it becomes visible as fuzzy white and black patches. 

A SERVPRO professional will utilize thermal imaging technology during the inspection portion of a mold remediation job to ensure that the source of the water damage is no longer present and to locate all mold/water-damaged contents. 

Keep in mind that an infrared camera cannot directly locate mold spores but can find moisture where mold spores cultivate.

Count on SERVPRO for disaster restoration services

The number one team to call for water cleanup services in Dayton, Ohio, is SERVPRO of East Dayton/Beavercreek. SERVPRO of East Dayton/Beavercreek is independently owned and operated by two brothers, Greg and Gary Shooter. Greg and Gary Shooter both understand the importance of prioritizing the use of advanced technology techniques like thermal moisture imaging during a restoration job. In addition, they want to ensure the customers of Dayton, Ohio, are always receiving quality restoration services with great customer service. 

We hope you enjoyed learning about why the professionals at SERVPRO use thermal moisture imaging during the initial inspections and how infrared cameras are used during mold and water damage jobs. 

Contact us today if you are in need of thermal moisture imaging after your property has been damaged by water or mold. All of the crews at SERVPRO of East Dayton/Beavercreek are professionally trained by the IICRC and available 24/7 to service your property.

Warehouse Flood: 5 Tips For Faster Recovery

7/19/2021 (Permalink)

Door to a warehouse that recently had a flood Contact the fastest emergency response team in Dayton Today!

A warehouse flood can pause production and should be mitigated quickly by professionals. 

It's not a secret that floods happen, and when they do, the flood damage they cause can be devastating. It doesn't matter if the warehouse is small or large; a flood will undoubtedly ruin everything in its path. But we have good news; there are certain things a warehouse owner/manager can do to help speed up the recovery process! In this blog post, we'll discuss five tips for fast recovery after warehouse flood damage occurs and how SERVPRO of East Dayton/Beavercreek can help during a warehouse flood crisis.

Common causes of a warehouse flood

When it comes to warehouse floods, the professionals at SERVPRO have seen it all. Here are the most common reasons warehouse flood damage occurs:

  • Pipe Bursts
  • Sewage back-ups
  • Toilet overflow
  • Roof leaks
  • Failed warehouse gutters and downspouts
  • Foundation leaks
  • Clogged or inoperative sump pump
  • A malfunctioning main drain system

5 tips in handling a flooded warehouse

No matter the cause of the warehouse flood, it is essential to know what needs to occur next to get the warehouse operating again. Below we have included 5 tips to help ensure faster recovery times:

Tip 1) Shut off building utilities. For example, when a warehouse flood results from a faulty water supply line, you will want to shut off your main water line to stop further water from damaging the property. You will also want to shut off all electricity before any sparks occur, or there could be an increased risk of fires.

Tip 2) Call your insurance provider. Quickly calling your insurance provider will allow them to be in the loop and start the claims process.

Tip 3) Call a reputable restoration company. Calling a reputable restoration company will ensure that all water is extracted quickly and prevent secondary water damage.

Tip 4) Document all damages. It is always a good idea to document all flood damages to help with the insurance claims process. Documentation will include pictures, videos, and a detailed inventory list of contents damaged by the flood.

Tip 5) Relocate necessary inventory. Relocating all inventory and contents that didn't get damaged by the flood will be beneficial in helping production resume. However, you will want to leave all damaged items in place to be documented for insurance purposes.

The importance of a flood plan

Because floods are not uncommon in the warehouse industry, warehouse owners and managers need to ensure all team members are prepared and know our flood prevention tips. A warehouse flood can lead to lost inventory, damaged machinery, and expensive repairs. The best way to prevent these issues is by being aware of how they occur and having a developed plan before they happen.

At SERVPRO, we offer a free Emergency Ready Profile (ERP) for any customer who wants to be prepared for disaster strikes. An ERP will include a complete written document detailing how to protect your property further after an unfortunate event occurs. In addition, the ERP will include exit points, important numbers, any vulnerable areas, and the location of all emergency shut-off valves.

Why call the restoration professionals at SERVPRO?

When a warehouse flood occurs, you want to call a team of IICRC certified professionals that can handle any size disaster. The professionals at SERVPRO of East Dayton/ Beavercreek have all the necessary equipment and personnel ready for when a disaster strikes. As well, we can help salvage important paperwork and office electronics that were damaged by a flood. 

SERVPRO of East Dayton/Beavercreek is a family-run business that is independently owned and operated by two brothers, Greg and Gary Shooter, who built their business by prioritizing customer satisfaction.

Please contact us today for emergency warehouse flood assistance or any questions regarding our water damage process.

4 Common Causes of Dayton House Fires and How to Prevent Them

7/12/2021 (Permalink)

Dayton house on fire SERVPRO is always available for residential fire restoration services!

Understanding the common causes of a house fire is the first step in prevention.

After a Dayton house fire breaks out, a homeowner should contact the Dayton Fire Department and a reliable Dayton fire restoration company to prevent further damages. Did you know, on average, the Dayton Fire Department receives more than 60 calls for house fires a year? The professionals at SERVPRO are not happy with the high amount of house fire calls. Our fire restoration professionals are not just available to help you with your fire damage home insurance claim, we also want to help prevent Dayton house fires from occurring altogether.

This blog post aims to help the locals of Dayton, Ohio, understand the potential causes of Dayton house fires. We will be going over the four most common causes and how these causes of fires can be prevented.

Dayton house fires can cause severe damages.

Every Dayton house fire is different, and the amount of damage present in the residential property will dictate the amount of time necessary to restore the damaged property.

A house fire in Dayton will leave the two main types of damages:

1) Structural damage

The structural damage caused by a Dayton house fire may be one of the most costly repairs. The fire restoration process can take anywhere from one to three months, depending on the severity of the damages.

2) Contents damage

During a Dayton house fire, the contents within a home will be left damaged. Therefore, the damaged items will need to be professionally cleaned to remove all indications of fire damage. The contents of a home can be cleaned in as little as one week or may take up to three months, depending on the severity.

4 Common causes of Dayton house fires with prevention tips

The following list of common causes of Dayton house fires is listed in order from most common to least.

1) Cooking Related Fires

Cooking-related fires are the most common cause of house fires in Dayton. Cooking-related fires are easily preventable by always staying close by and watching the entire cooking process: if you see or smell smoke, stop what you are doing and turn off all heating sources as soon as possible.

2) Electrical fires

Electrical fires occur when there is faulty wiring insulation causing a short circuit or overloaded circuits with too many appliances running at once. If you think you may have an electrical issue or live in an older Dayton home, you should get your electrical wiring checked by a professional electrician.

3) Smoking fires

It is common for a smoking fire to occur when someone falls asleep while smoking. Therefore, it is best to smoke outside and avoid smoking near any combustible items to prevent a smoking-related fire.

4) Candle fires

Candles will make a residential home smell and feel welcoming but can also cause fire damage when placed in the wrong location. Extinguishing the candle before leaving the candlelit room and keeping the flame away from combustible materials is the best way to prevent a house fire from occurring.  

Wrapping up

As you can see, house fires can cause severe damages to the structure and the sentimental contents inside. We hope that you now understand the four most common causes of Dayton house fires so that you can prevent a future fire outbreak from occurring. For a further resource, check out safety tips by the National Fire Protection Association!

Contact the professionals at SERVPRO of East Dayton/Beavercreek if you recently have had a fire in your home or have additional questions on preventing a house fire from occurring. Our IICRC certified professionals are available to help 24/7, 365 days a year, for fire restoration services.

Plastic Containment Walls: 2 Types of Jobs That Must Be Contained

6/28/2021 (Permalink)

Plastic containment walls built by SERVPRO Contact the professionals at SERVPRO for quality containment barriers.

During asbestos abatement and mold remediation, plastic containment walls should be installed. 

Plastic containment walls (temporary barriers) are essential in the restoration and construction industry; they have proven to contain unwanted dust and contaminants from spreading to unaffected areas. Plastic containment walls also make it easier for restoration professionals to clean up a contaminated area by keeping all damages contained in a single area. This blog post discusses plastic containment walls, what they are, how they work, and why they need to be installed while removing mold and asbestos. 

What are plastic containment walls?

Plastic containment walls are temporary barriers made of plastic sheets to enclose a work area. Plastic containment walls are designed to be installed quickly and easily taken down. Inside the plastic containment walls, the following also needs to be covered: 

  • Doorways
  • Windows
  • Electrical outlets
  • Air vents
  • Ducts
  • Exhaust fans
  • Skylights
  • Light fixtures

When installing plastic containment walls, a restoration professional will ensure that the plastic sheeting is secure from floor to ceiling. Poles with painter's tape are commonly used to stabilize the containment barrier. 

Using plastic containment walls during asbestos abatement

As we mentioned already, plastic containment walls stop unwanted dust and contaminants from spreading into unaffected areas. Asbestos abatement jobs always need to be contained. 

For those unaware, asbestos was a popular building material used before it was proven to have harmful effects when disturbed. In properties built before 1980, asbestos can be found in flooring tiles, ceiling tiles, roofing, siding, and insulation. It is best for all older property owners to contact a certified and licensed asbestos abatement professional before starting a remodeling project. An asbestos abatement professional will come and send out a sample of the questionable building material for sampling before moving forward. 

As you can see, asbestos is a serious substance. During any size asbestos abatement job, the professionals at SERVPRO will put on their personal protective equipment (PPE) and then install plastic containment walls to isolate the area with asbestos. The plastic containment walls will prevent asbestos from spreading beyond the contained space during the asbestos removal and demolition process. 

Plastic containment walls are essential during mold remediation. 

Just like asbestos abatement, mold remediation also needs to utilize the benefits of installing plastic containment walls. Mold spores are known to travel quickly as soon as the mold remediation process begins. 

When the professionals at SERVPRO of East Dayton/ Beavercreek arrive at a mold job, they will be wearing their PPE ready to mitigate the unwanted mold issue. One of the first steps in the mold remediation process is installing plastic containment walls to isolate the contaminated area. After the plastic containment walls are up, a restoration professional will place a negative air pressure machine and dehumidifiers to remove excess moisture. 

Final Thoughts 

We hope you enjoyed learning about the purpose and benefits of installing plastic containment walls. Properly insulating all work areas is guaranteed to help avoid the spread of cross-contamination during any mold and asbestos job. As you can see, the IICRC certified professionals at SERVPRO take safety very seriously. We want to ensure that contaminants never spread to other areas of a property. 

Poorly built plastic containment walls may result in further damages and expensive repairs. When you call SERVPRO of East Dayton/Beavercreek, we can assure you that our certified professionals will install plastic containment walls using quality materials to avoid further damages. 

SERVPRO of East Dayton/Beavercreek is independently owned and operated by Greg and Gary Shooter. SERVPRO has built the reputation as the company to call when it comes to any size restoration project in Dayton, Ohio. Contact us today for more information or questions on plastic containment walls.

5 Actions To Take When a Basement Floods

6/21/2021 (Permalink)

couch in flood water Contact the basement flood clean-up professionals at SERVPRO for quick services!

It's better to be overly prepared for basement floods.

In and around greater Dayton, Ohio, local residential and commercial properties are prone to basement flood damage caused by heavy rainstorms. In a previous blog post, we went over flood prevention tips to help the Dayton locals prepare for basement floods. This blog post will go over what a property owner can do immediately after a basement flood. 

If you are currently in the middle of a basement flood, your best course of action will be to shut off all electrical power to the house and contact the professionals at SERVPRO for fast action services. 

5 Actions when dealing with a basement flood 

  1. Keep children and pets away from the flooded basement. 
  2. Remove all contents and wet materials 
  3. Extract all water 
  4. Dry the basement 
  5. Apply an antimicrobial 

1) Keep children and pets away from the flooded basement 

When dealing with a flooded basement, it is best not to allow children or pets to enter the flood-damaged area. Basement floodwater from rain is categorized as category 3 water damage by the IICRC due to the highly contaminated water present. Ony an individual wearing the proper (PPE) personal protective equipment should enter a flooded basement. 

2) Remove all contents and wet materials  

Only after you have on the PPE can you consider removing all of the salvage and unsalvageable items. To effectively and quickly dry a flooded basement, all category 3 waterlogged items must be thrown away, and all salvageable items should be placed in another area of the home.

If your basement has a lot of content, you will want to get a professional pack-out. A pack-out is where contents are taken to an offsite location for storage and cleaning. In most cases, an insurance company will compensate the property owner for the unsalvageable damaged items and the cost of the pack-out. 

You should also remove all of the flood-damaged floorings throughout the basement. Water that sits in carpet flooring can cause mold on the carpet, and water-damaged hardwood flooring will warp. 

3) Extract all the water 

After all of the damaged contents are removed from the flooded basement, you can begin the water extraction process. The best way to extract water from a flooded basement will be by using a truck-mount water extractor. Our SERVPRO truck-mount water extractor is designed to hold over sixty gallons of extracted water. 

Quickly removing all floodwater from a basement is essential in the restoration process because a damp, dark environment is a great place for mold to grow easily. 

4) Dry the basement 

The only way to ensure that a basement flood is completely dry will be by using industrial fans and dehumidifiers. These two pieces of restoration equipment work in conjunction with one another. The fans will move the water particles into the air while a dehumidifier removes all the excess moisture. 

5) Apply an Antimicrobial 

Applying an antimicrobial to a water-damaged area stops the growth of mold. The antimicrobial solution SERVPRO uses has proven to kill and slow the spread of microorganisms found in floodwaters. 

Skip all steps and call SERVPRO 

The professionals at SERVPRO of East Dayton/Beavercreek receive many calls a year where a customer attempts to restore their flooded basement on their own and then discovers mold weeks after. Unfortunately, mold damage will be more expensive than flood mitigation, especially when mold spreads to other areas of the property.  

Our goal is to quickly restore your flooded basement and to ensure it doesn't flood again. That is why, when SERVPRO arrives at a flood damage situation, an IICRC certified professional starts by finding out what caused the basement flood in the first place. For example, most basement floods in Dayton result from a sump pump failure; if this is the case, it would be wise to purchase a new sump pump ASAP. 


Contact us today if you need basement flood restoration services. SERVPRO of East Dayton/Beavercreek is available 24/7, 365 days a year!

6 Steps to Recovery After A Storm Damages Your Rental Property

6/14/2021 (Permalink)

Storm damage to a rental property in Dayton, Ohio. Contact the storm damage professionals at SERVPRO for mitigation and restoration services.

Storm damage to a rental property is a landlord's worst nightmare.

It is hard enough to deal with storm damage on your property, but what about storm damage to the rental property you own? Whether it was a tornado or hurricane that caused the storm damage, there are steps to take to ensure you and your tenants recover quickly. This blog post will give you six simple steps that will help your property recover after being damaged by storms.

The responsibility of the landlord

Storm damage to a rental property will likely occur when the property is in an area at high risk for storm damage. The team at SERVPRO of East Dayton/Beavercreek knows that landlords are at greater risk for Dayton tornado damage. Therefore, before the next tornado passes, it is a good idea to go over tornado preparation tips with your tenants. 

When a tornado passes and causes storm damage to a rental property, a Dayton landlord must be mindful and courteous to their tenants and repair storm damage immediately. If the damage has made the property uninhabitable, it may be the landlord's responsibility to provide temporary housing for their tenants, depending on the lease agreement.

6 Steps to recovery

  1. Communicate with your tenants
  2. Contact your insurance company
  3. Keep track of damaged contents
  4. Get the damages professionally assessed 
  5. Prevent further damages
  6. Restore the property

1) Communicate with your tenants

After a storm passes the area of your property, you need to be in communication with your tenants and check if they are safe, and then ask about property damages. The extent of the storm damage to a rental property may be uninhabitable and require temporary housing, which can be reimbursed through renters insurance or the American Red Cross.

Your tenants are counting on your support; it would be a good idea to advise them to contact their rental insurance company immediately. 

2) Contact your homeowner's insurance company

Whenever there is storm damage to a rental property, we recommend that the property owners contact their homeowner's insurance company ASAP to let them know what happened. Your homeowner's insurance company will advise you on how you should move forward.

If you live in your rented property, the storm damage to the rental property may be "unfit to live in," and you will receive a reimbursement for temporary housing. A homeowners adjuster will determine if a home is unsafe after a severe storm on a case-by-case basis. 

3) Keep track of all damages

When your property is safe to enter, it is essential to track an accurate list of your losses. You can create a list on Google Sheets or Microsoft Excel. While creating the list of damages, you should also be taking pictures and videos for insurance claim proof. A list that tracks storm damage to a rental property needs to include the following: 

  • Structural damages
  • Damaged electronics
  • Damaged furniture
  • Damages cabinets
  • Damaged flooring
  • Broken windows
  • Roof damage
  • Wall water damage
  • Ceiling water damage
  • Standing water
  • Signs of mold damage

4) Get the damages professionally assessed 

After communicating with your tenant and ensuring that they are safe, you need to have a professional team come out to assess the storm damages to the rental property. We suggest assessing the property even when there aren't any apparent damages because storm damages to a roof are sometimes not noticeable until months after the damages occurred.

5) Prevent further damages

Securing the property is the best way to prevent additional storm damage to a rental property after a storm passes. You can secure a rental property by covering open holes in the roof or walls with plastic sheeting. 

6) Restore the property

After storm damage to a rental property occurs, you will want your property to be restored by a reputable restoration company. Water damage to a rental property will require mitigation services to dry out the property. Once the property is dry, the rental property may need new drywall, insulation, and paint.

Contact SERVPRO for storm damage services.

The professionals at SERVPRO of East Dayton/Beavercreek have seen it all when it comes to emergency damages, and storm damage to a rental property is no exception! When you contact our Dayton storm damage team, you will quickly have a team of IICRC certified professionals that take pride in delivering quality work.

We have over sixty years of experience working with insurance claims and are ready to help you get a fair amount on your rental property insurance claim. From exterior to interior damage, we understand no repairs can wait. Contact us today for any further questions or emergency services regarding rental property storm damage.

3 Tips for Removing Cigarette Smoke Odors

6/7/2021 (Permalink)

Cigarette butts in a home ashtray causing smoke odors  Contact the SERVPRO team in Dayton that is ready to remove all unwanted cigarette smoke odors.

Removing cigarette smoke smells can be difficult without the proper knowledge. 

The smell of cigarette smoke can be challenging to remove from your home or business. It is challenging because smoke particles easily cling to all surfaces and fabrics and are nearly impossible to remove with just a vacuum cleaner and air fresheners. Luckily, there are DIY ways you can try to remove the smells left behind by cigarettes in your house. In this blog post, we will discuss 3 tips for removing cigarette smoke odors from your home and make it fresh again!

The three tips

  1. Proper ventilation
  2. Create DIY solutions 
  3. Utilize smoke removal equipment 

What is proper ventilation?

In a house that has been damaged by cigarette smoke damage, you will want to start by properly ventilating the home. To ventilate a home, you will want to keep windows and doors open and use fans to increase air circulation. While ventilating the home, you should also replace your home's HVAC air filters. Many homeowners forget that air filters should be replaced every two to three months for best air filtration results.

Removing cigarette smoke smells out of hard surfaces.

When you look to remove any unwanted cigarette smells from your home, you will want to ensure all hard surfaces are cigarette smoke smell-free. For starters, you can make a 50/50 solution that includes vinegar and water on all the hard surfaces. You can use this solution on the following hard surfaces: 

  • Walls
  • Light fixtures 
  • Doors
  • Doorknobs 
  • fan blades
  • Picture frames 
  • tchotchkes
  • Windows

Consider throwing out 

Cigarette smoke smell is easily absorbed by items that are made from fabrics like cotton. Consider throwing away the following items: 

  • Blankets 
  • Pillows
  • Stuffed animals
  • Mattresses 
  • Fabric couches
  • Curtains

The above items will be difficult to get a smoke smell out of, but not impossible. If you cannot part ways with some of your fabric items, there is a way you can get the cigarette smoke smell out of them; keep following along to find out how. 

How to get cigarette smoke smells out of fabric, upholstery, and carpeting? 

To remove the smoke smell from all fabric and upholstery, you will want to start with utilizing your washing machine by washing all items that can fit with 1/2 cup of vinegar instead of your normal detergent. For the items that do not fit inside your washing machine, you should put a little bit of baking soda on the affected smoke damage areas and let it sit for a few days, and then vacuum it up. 

For all carpeting damaged by cigarette smoke, you should rent a steam cleaner from your local hardware store and steam clean the carpets. (Note: you can also use a steam cleaner on drapes if it has the proper attachment.) 

When to call smoke removal experts

In many cases, cigarette smoke is too tough for a homeowner to remove on their own. When a customer calls for professional cigarette smoke removal, the professional will utilize an ozone generator. In the restoration industry, ozone is a known powerful cleanser used to eliminate odors. IICRC certified restorers are trained to use ozone generators and ensure the machine is properly placed to oxidize all cigarette smoke molecules completely. 

Smoke removal experts will also inspect the ducts of a home with debris that may contain smoke molecules. A home with any type of smoke damage will also likely contaminate the duct system, which will also affect the fresh air in a home. When the ducts are compromised with smoke damage, the restoration professionals will professionally clean your home's ducts. 

Why contact SERVPRO

When you contact the professionals at SERVPRO of East Dayton/Beavercreek, you will get a highly trained team that will focus on all areas that have been affected by cigarette smoke. 

Please feel free to contact us at any time for questions or services regarding cigarette smoke removal. We are available 24/7, 365 days a year, for all inquiries regarding smoke and fire damage restoration in Dayton.

5 Actionable Steps To Take When You Have A Water Damaged Ceiling

5/31/2021 (Permalink)

Home in Dayton with a water damaged ceiling Contact water damage professionals that are ready for any size disaster!

Ceiling water damages deserve undivided attention. 

There is nothing more horrifying than sitting in your living room one day, and you notice an unsightly brown projection beginning to peel from your ceiling. You may be wondering why there is a brown spot and how it may have gotten there. After a few Google searches, you realize that your ceiling has been damaged by water. Instead of worrying, start thinking about what action steps to take next. 

Although any water damage situation can be stressful, there is good news; if you are reading this post, you likely recognized the sign of ceiling water damage early on. Finding ceiling water damage at early stages allows a homeowner to avert further structural damages. 

In this blog post, we will be going over five actionable steps you, as a property owner, should take after finding out that you have a ceiling water damage issue.

Step 1: Address your water damage ceiling situation calmly. 

When it comes to water damage repair, we tend to be distressed over the situation and rashly make decisions. Oversee the damage calmly and make an informed decision whether to address it yourself or to seek professional help. It is essential to be aware that quickly addressing a water damage situation can save a property owner from more significant expenses.

Step 2: Find the source of the water damaged ceiling. 

There are two primary sources of why a water damaged ceiling may be occurring. The first possible cause of the water damaged ceiling may be the result of a roof leak. A clear sign that you have a roof leak will be clearly shown when your ceiling only gets wet after rainfall. 

Another likely cause of a water damaged ceiling is when a property has a pipe brake or defective plumbing pipes. Malfunctioning plumbing piping will lead to water damage when a pipe begins to drip in between the drywall. 

Step 3: Remove all water damaged materials.

When you have a water damaged ceiling, remove all the wet materials so that mold will have a less likely chance to grow. There is more to a water damaged ceiling than wet drywall. Inside your wet drywall will also be wet insulation; both materials need to be removed. 

Step 4: Check for signs of mold damage.

Whenever there is impending water damage, one of the likely outcomes to watch out for is mold growth. Mold is a type of fungi that can live and thrive anywhere with a little bit of moisture. The professionals at SERVPRO know they have a 48-hour window to mitigate water damage before mold begins to grow. When you find mold, it is essential to contact a professional in mold remediation to ensure a healthy environment in your home. 

Step 5: Dry the water damaged ceiling 

Once you have isolated and located the source, it is time to dry the damaged area. Water damage professionals use fans and dehumidifiers to dry water-damaged regions thoroughly. You can rent drying equipment at a hardware store, but it is best to hire professionals specializing in water damage repair services. Water restorers have all the necessary drying equipment and disinfectants to ensure your property is ready to be put back "Like it never even happened." 

When to call the professionals at SERVPRO 

As you learned throughout this blog post, ceiling water damage goes beyond aesthetics: mold can develop and cause severe structural damage. It is best to call the professionals at SERVPRO of East Dayton/Beavercreek at the first sign of ceiling water damage. The professionals will ensure your water damaged ceiling is mitigated correctly and not prone to future mold growth. 

The professionals at SERVPRO have witnessed many situations where a property owner has tried to mitigate the water damages on their own, causing more severe issues in the future. 

Water damage mitigation is more than just placing drying equipment. The professionals at SERVPRO go through extensive water damage training to ensure all moisture is at proper levels and the property is free from future mold growth. 


Contact us today to schedule an inspection when you think or know your property has a water damage issue. We are available 24/7 every day of the year for disaster mitigation!

When Does Homeowners Insurance Cover Black Mold?

5/24/2021 (Permalink)

Black mold damage before it is filed for a claim Contact the professionals at SERPVRO for any size mold restoration job!

Homeowners insurance is intended to protect you from a variety of damages, but you might be wondering if black mold is one of them. 

Black mold can be a hazardous type of potentially toxic fungi that grows in areas with high humidity and moisture levels. The professionals at SERVPRO understand how challenging it can be to deal with a mold issue. We have found that the worst mold damage situations are when a customer's homeowners insurance denies their claim. 

Black mold damage restoration needs to happen quickly, whether your homeowner's insurance covers it or not. Black mold can pollute the environment and can also challenge the structural integrity of your property.

In this blog post, you will find out when black mold is covered by homeowners insurance and when black mold coverage is not always guaranteed to be covered.

When will black mold damage be covered?

Typically speaking, black mold damage will be covered when it is related to a covered peril. A covered peril is an event that an insurance company agrees to reimburse the property for when a claim is filed. When it comes to black mold, a covered peril will include the following water damage situations: 

  • Mold after a water leak caused by an appliance malfunction
  • Mold caused by a pipe burst or damaged hot water heater
  • Mold cause after fire damage is extinguished by water

As we mentioned earlier, black mold thrives in areas that have high humidity and high moisture levels. When water damage strikes a home, there will be a 48-hour window before mold begins to grow.

Two types of black mold claims that are not covered

Mold caused by flooding will need to be covered by a flood insurance policy. Typical homeowners insurance policies do not cover flooding because it is considered an act of God.

Another type of mold damage claim that may not be covered is mold damage that forms from negligence. Negligence is when a homeowner chooses to ignore home maintenance or repairs, causing the black mold damage to worsen.

How to ensure your black mold claim is approved.

As you learned earlier, your homeowner's insurance policy only protects against black mold damage only if they result from a particular condition that the coverage covers. (For example, water damage from a burst pipe can contribute to mold growth.)

To ensure that your black mold claim is covered, you must contact your homeowner's insurance provider at the first sign of black mold caused by water damage.

When you call your homeowners' insurance agent, you will be able to make a claim under your water damage coverage for mold removal and other restoration services for any property that is permanently affected by black mold. 

During the whole black mold claim process, you will want to ensure that you document everything with your smartphone. The pictures that you take should include all damaged items included both structurally and contents. 

Steps to take if your claim is declined.

The first thing that you should do when dealing with a denied claim is to examine your homeowner's insurance contract thoroughly to ensure that you are aware of your coverage. 

It is best not to start repairs until an insurance adjuster has assessed the damage but takes steps to avoid more damage. Any of the broken property should be photographed, videotaped, and inventoried.

It would be best if you looked into getting a second opinion from a licensed restoration contractor (like SERVPRO) to determine what induced the damage. If the restoration contractor finds that the black mold damage was from a covered peril, you can go through the appeals process with your insurance company.

Remember, homeowners insurance is intended to protect you from various damages, black mold being one of them, but only if a covered peril causes it. 

SERVPRO can help with any black mold claim

The team of professionals at SERVPRO of East Dayton/Beavercreek is available to help any homeowner worried about a black mold claim being denied. 

When you call us, we will look through your list of "covered perils" mentioned in your policy with you. In Dayton, we most commonly see mold growth caused by appliance leaks. When you call us, we will find the exact cause of the black mold and help you get your claim approved by your insurance company. 

Our SERVPRO team in Dayton is full of skilled restoration professionals and is ready to tackle any size disaster. We want to be your go-to resource when it comes to disaster recovery. Our team personally understands how exhausting and devastating it can be dealing with a black mold claim.


To ensure your claim gets approved, the professionals at SERVPRO of East Dayton/Beavercreek will provide an itemized loss inventory that includes pictures. Contact us today for our 24/7 available emergency services!

How Can A Clogged Dishwasher Drain Hose Cause Water Damage?

5/17/2021 (Permalink)

Man sitting next to a clogged dishwasher Call SERVPRO for kitchen water damage restoration services!

The water damage professionals at SERVPRO have restored many water damages from a clogged dishwasher drain hose. 

Dishwashers are an easy and comfortable part of our lives in our modern society. We load the dishwasher with the day's dishes, run a cleaning loop, and then spend the next hour doing other things. It is easy for us to take getting a functioning dishwasher for granted before it suddenly stops working.

A common reason for a dishwasher to malfunction is when food, paper, and other debris collect in your dishwasher drain hose and cause a clog. A clogged dishwasher drain hose will trigger backups and limit a dishwasher's efficiency.

If your dishwasher develops a clog of some kind, you might be in for some severe problems, mainly when it overflows. Dishwasher water damage does not end here; if it goes unnoticed for long, it can cost you serious secondary damages. 

In this blog post, we will go over the early signs to look for when you think your dishwasher drain hose is clogged, actionable steps to unclog the drain hose, and who to call for water damage restoration.  

What does a clogged dishwasher drain hose look like?

Underneath your dishwasher unit, there is a drain hose that can crack, clog, and deteriorate over time, causing a water damage leak. Early warning signs of dishwasher leakage are frequently found under and behind the unit, where plumbing connections are hidden. 

To ensure a well-functioning dishwasher, you should remove the front kickplate two to three times a year and search beneath the dishwasher for dripping or other signs of water leakage. It is best to check the unit for a clogged hose, both when it is turned off and filling.

When a clogged dishwasher drain hose goes unnoticed and untreated, it can easily become the cause of severe water damage to your kitchen and home in little time.

3 Early signs of a clogged dishwasher drain hose

1) Loud noises

Dishwashers are not known for being very silent, but the sound they produce is usually pretty predictable. If you hear uncommon noises coming from your dishwasher, it may be due to a clog.

2) Gurgling 

It's never a positive thing if the drains are gurgling. Although this does not always indicate that you are dealing with a major plumbing problem, it does indicate that something isn't quite right. If you hear gurgling, it means there's a clog, or at least a partial clog, somewhere in either your drain hose or pipe.

3) Water overflow

When the dishwasher backs up into the kitchen sink, you know something is wrong. A dishwasher overflow indicates that the water is unable to flow due to a clogged drain hose.

How to unclog a dishwasher drain hose

If you've figured out what's causing your dishwasher hose to clog, make sure you're prepared to unclog your drains. Below we are going to be going over a way to unclog your dishwasher drain hose, but remember that it is always wise to hire a local plumbing professional with the right knowledge.

Tools you may need: 

  • Drain auger or snake.
  • Gloves.
  • Bucket
  • Vinegar
  • Phillips head/flathead screwdriver
  • Baking soda

(Before starting any dishwasher repairs, unplug the unit!)

To start the unclogging process, you will want to remove the dish racks and then remove the drain grate with a screwdriver. Manually remove any visible debris and then use a mixture of baking soda and vinegar and let it sit for 15-20 minutes. After you let the solution sit, you can add boiling water down the drain hose. Reattach and reinsert the rack and grate and check to see if the dishwasher is properly draining. 

Contact SERVPRO for dishwasher water damage restoration

At SERVPRO, we believe that no water damage is the best kind of water damage. You can count on the IICRC certified professionals at SERVPRO of East Dayton/Beavercreek when your dishwasher malfunctions and causes water damage throughout your home. Your kitchen will be back in a pre-water damage state in no time with the help of our experts. 

Contact us today! We offer 24/7 emergency services to all property owners throughout the greater Dayton area.