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How To Identify Hail Damage

1/11/2021 (Permalink)

Hand holding one inch sized hail ball in Dayton Ohio One-inch sized hail balls will cause significant damages.

Hail Damage Affects Many Homeowners 

A storm that brings hail up to one inch in diameter is sure to deliver hail damage to your roof. You can count on there being severe roof damage if the hail is combined with high wind speeds. To identify hail damage to your property, look for structural destruction signs such as cracks or broken windows, dented siding, or damaged gutters.

Be mindful that small-sized hail balls can cause some hidden damages to your roof, so it is essential to contact restoration storm damage specialists for hail damage. Storm restoration specialists know how to inspect your roof after you get hit by a hailstorm, whatever size the hail may be. 

When hail strikes Dayton and surrounding areas, almost all homeowners will be affected by hail damage, either with more prominent or minor destruction to their property. Take into consideration that hail storms are unpredictable and can happen at any time of year. Without knowing the signs of storm damage, it will be difficult to determine how much damage a hail storm has done to your roof. 

Signs of hail damage

Hail damage can cause minor to major types of damages on your roof. It can crack or even shatter tough materials on the roof like shingles, clay, or concrete. While severe damages can be easy to spot, some more complicated issues can only be detected by a professional eye. Some common types of hail damages we see on roofing are:

  • Dark patches
  • Granules loss
  • Bruised shingles
  • Dents 
  • Broken ends of shingles
  • Splits on shingles

Hail damage insurance claim 

Before contacting your insurance company and filing a hail damage home insurance claim, it is recommended to hire professional help independently to evaluate the damage that a hail storm has done to your property and roof.

Insurance damage professionals know what kinds of documentation insurance adjusters are looking for and can help you file a claim. After they help you get the claim processed, they will then help with all property damage cleanup. When there is significant damage to your roof, the storm damage professionals will use mitigation tactics to save your home from further damages. 

Identifying hail damage

Did you know that a hail smaller than an inch in diameter can cause damage to your property? After a hailstorm hits, evaluating the hail's size can be the simplest way to identify what types of damage your property might have faced. Knowing the size of the hail balls that have damaged your property will be critical in the insurance claim process.

Various assessments are done depending on the hail size, and its damages increase with the increase in hail size. 

  • ¾" Hail: This is the smallest measured hail, and it can cause considerable damages depending on the speed of the wind. It can damage the vinyl siding, windows, metal fascia, and also deck paint. Missing shingles have also been detected from wind and this size of hail. 
  • 1" Hail: This size hits hard and will damage shingles and the underlayment of the roof. One inch hail can cause significant damage to gutters, siding, and fascia. High wind speed will cause damage.  
  • 1 ¼" Hail: The damage is much more than the increase from 1". Even if it is not followed by wind, it can cause significant hail damage.
  • 1 ½ Hail: This size may have substantial damage to your property. Depending on the duration, amount, and wind speed, it can result in disasters to your roof. 
  • 1 ¾- 2" Hail: This size of hail can penetrate the roof and create damage to the underlayment, ridge caps, or even plastic vents. It can tear the siding off the roof, break the windows, and damage many metal fittings. 
  • 2" Hail: This or higher proportions will cause significant damages to properties. When your property experiences this size hail ball, you need to immediately contact restoration professionals to avoid further damages.  

Does insurance cover hail damage?

In short, yes, but when your property undergoes hail damage, it is best to contact restoration contractors immediately to increase the likelihood of getting your insurance claim approved. The quicker you get your roof inspected after hail damage, the more likely you will avoid further damage. SERVPRO of East Dayton/Beavercreek specializes in storm damage and will help with your hail damage repairs and offer insurance guidance. Call us anytime at (937) 228-3433. Our IICRC trained professionals are here to help you, 24/7.

What are Soot Webs After Fire Damages?

12/28/2020 (Permalink)

Black soot web in the corner of a home Soot webs are also known as black cobwebs

Soot webs are also known as black cobwebs 

A fire event in your house or property can be wild and unforgiving, causing unimaginable destruction. Not only does such an incident affect you emotionally and financially, but it also causes hidden damages such as lingering smoke damage and dark-colored soot webs hanging on walls- putting the health of your property at risk. Although these damages might not be as visible and noticeable, they might cause harm equivalent to the fire itself. 

SERVPRO is a reputable restoration company providing smoke and soot damage restoration services with its IICRC trained technicians and over-the-edge technology - to reinstate your property back to its original functional preloss shape in a relatively short time!

The aftermath, including smoke and soot released from the fire, can also cause the property to deteriorate and collapse. As soon as our 24/7 emergency restoration team reaches on-site, we inspect the site and perform several other tests to investigate any likely threats for future damages.

Our fire mitigation services include removing damaged components, or in this case, black cobwebs - using modern tools and suitable chemicals, evaluating property’s structural framing, clean up and deodorizing using odor counteractants - to help you with faster recovery with our efficient, prompt, and par excellence services!

What are soot webs?

We are often called up by our customers complaining of black spider webs in their post-fire-damaged properties, regardless of their weekly cleaning routine. While they sheepishly mistake it for their inadequate cleaning skills, being completely oblivious of the actual reason behind it.

During a fire, the burning of synthetic or petroleum-based material such as plastic, form, wood products, or paper can result in soot webs. The charged soot particles released from these sources stick together to make long chains of ionized soot, resulting in a web-like-structure known as black cobwebs. They are usually found on the ceilings and in the room corners due to low circulation in these areas. 

The build-up heat in a fire advances towards the structure’s cold places as the air seeks to attain atmospheric equilibrium. Thus the heat soot particles are carried away through the air towards the cold regions, where they concentrate - becoming soot webs. These smoke web structures are undoubtedly new, and as commonly perceived, they are not formed as a result of soot sticking to the cobwebs already existing before the fire outbreak.

How do you clean soot webs?

If, unfortunately, you find soot webs in your house or business property, never try to get rid of it on your own. Specialized training and machinery are necessary for cleaning soot webs. Cleaning soot webs on your own may lead to secondary damage and further trouble!

Depending upon the fire outbreak's nature, we strive to provide you with a solution well-suited to your restoration needs. SERVPRO, having years of experience in fire damage restoration, with its certified and efficient technicians and up-to-date tools and technology, assures to professionally assist you in removing smoke damage on walls!


While it's always good to educate yourself regarding precautionary methods to avoid getting yourself into any inconvenience; however, if you are caught in this unforeseen situation, do not panic; contact us right away.

4 Steps to Take When Finding Mold on Carpet

12/14/2020 (Permalink)

Mold on Carpet Mold on carpet after water damage.

Moldy Carpet can be tough to remove. Let us help. 

Recently we got a call from one of our customers complaining of a rotten egg smell in her living room, which she assumed was permeating as a result of a sewage leak. On inspection carried by our expert workers at SERVPRO of East Dayton/Beavercreek, we found that the smell was, in fact, due to the breeding of mold in the underlay of the room’s carpet.

An unfavorable musty smell and large discolored spots on the carpet is the most visible sign of mold growing in your house or property. To immediately get rid of it, it is essential to know the cause of the mold growth. Since mold spores can increase rapidly from one corner of your house to another, the sooner you combat it, the earlier you wipe out the mold from your home. 

4 DIY Steps to Take When Finding Carpet Mold 

  1. Ventilate the Area: When handling mold on carpet, make sure to keep your area ventilated without letting mold spores spread to other areas of your house. Use fans to blow unwanted air out of the house, or you can block off other parts by using plastic sheets or closing doors. If possible, dry out the carpet in direct sunlight to minimize the chances of mold returning.
  2. Scrub with a stiff bristle Brush: Scrub the moldy carpet with a brush and discard the scraped mold in a trash bag. Please do not use a non-HEPA vacuum as it could spread mold spores to other areas of your home.
  3. Use Antimicrobial Spray: Use an antimicrobial spray with a ‘mold prevention label’ to thoroughly spray on the moldy area as well as the floor beneath and let it sit for an hour.
  4. Dry the Carpet: Dry the carpet without using fans as this might spread out mold spores, resulting in more trouble; instead, turn on the heat up to let it dry naturally. 

What to do after cleaning mold on carpet? 

After you have cleaned mold on carpet, you can either dry it in direct sunlight, through ventilation, or using dehumidifiers, which help facilitate the drying process.

Once you have dried the affected area, your carpet is now mold-free! However, be alert and keep checking continuously for a month for any further signs of mold growth; so that you can declare your home free of mold.

How does mold grow on a carpet? 

Your carpet can be the perfect place for unwanted organisms to thrive. House mold spores are tiny organisms that grow in humid and damp areas. Besides giving off a musty and foul smell to your surroundings, mold spores quickly multiply. 

A typical mold invasion on the carpet is due to placing carpeting in the bathroom or basement: these are excessively damp areas. Since carpets are made up of cellulose fiber, it can retain dampness for a long time, providing a suitable living condition for mold germination and growth.

Mold growth can be due to the following reasons: high levels of humidity, poor maintenance, leaky pipes, or liquid spills. 

However, you can attempt to get rid of mold on your own only if it hasn’t spread and is only on a small portion of the carpeting. It is best to reach out to mold remediation professionals when the mold damages are more severe. 

How to prevent mold from growing on carpet flooring?

These are some of the best tips to prevent mold from growing on carpet:

  • Inspect carpets Regularly
  • Avoid installing carpet in humid areas
  • Keep your house ventilated
  • Use a dehumidifier
  • Install synthetic carpet materials

Calling For Help 

Mold on carpet is the worst thing to experience if you have patients, kids, and pets around. If you ever come across this unfortunate situation, please contact us to get rid of the unwanted mold spores. 


SERVPRO of East Dayton/Beavercreek is available with mold damage professionals at your service 24/7. We strive to provide our customers with the highest quality and efficiency for Dayton mold removal services.

5 Steps To Take When a Pipe Breaks

11/30/2020 (Permalink)

A fixed Broken Pipe Call SERVPRO ASAP when you first notice water damage!

Time is not on your side when your home has water damage 

A broken pipe in your home can cause a massive headache because, typically, it will result in water damage. We want our locals to be mindful and call a plumber when pipes in their property make noise or seem not to be working correctly. 

SERVPRO of East Dayton/Beavercreek is an IICRC certified water damage firm; the following five steps are steps that they believe in reducing the size of water damages from a broken water pipe: 

1) Shut Off The Water 

The first thing you need to do is locate your main water shut off valve and immediately turn off the water. Shutting off the main water line will avoid any extra water damage. Once you have turned off the water supply, turn on a couple of faucets in your home that are not linked to the damaged pipe; this way, the remaining water in the pipes will come out and relieve the water pressure.

Depending on the water leak location, it might be useful to turn the electricity supply off.

2) Contact A Plumber 

It is highly recommended that you call a local plumber to handle fixing any broken pipes. Calling a plumber will allow running water to be turned back on and to have your home or business back to a functioning manner. 

3) Remove The Water

After you contact a local plumber, you can start cleaning up any water that might have leaked inside the property to prevent any further damages or possible mold. It is good to call a water restoration company even if the broken pipe causes a small water leak. No matter the size, a water restoration company like SERVPRO will be able to handle both water and mold damage properly. They will install Air Movers and Dehumidifiers to ensure that your home is dry. 

4) Get Air In Tight Spaces 

Most of the time, your pipes are located behind walls. Without the knowledge of drying techniques, it will be hard to get air behind a wall. If you have pipes enclosed behind walls, cabinets, and doors, you should try to get air to pass through. Airflow will help move water particles into the air and be removed by a dehumidifier.   

5) Contact Your Insurance Company 

Nine out of ten times, SERVPRO has seen water damage from a broken pipe covered by the homeowner's insurance company. The best part about hiring SERVPRO for all water damage restoration services is that they will work with your insurance company to ensure you're getting the proper coverage out of your claim. 

Call SERVPRO Professionals

Right after a pipe breaks in your home, you can skip all steps and call SERVPRO directly to save time. SERVPRO has a water damage team available 24/7 and has built relationships with the best plumbing vendors in Dayton, OH. Remember, it is always better to be on the safe side and avoid any mold damages from a small water leak. We will take care of the work, contact your insurance company, and completely restore any damage caused by water and/or mold.

Call us at (937) 228-3433.


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Photoelectric vs. Ionization Smoke Detectors

11/16/2020 (Permalink)

photoelectric smoke detector on wall Photoelectric smoke detector

Choosing the right smoke detector will be a lifesaver when things go south. 

You never know when a fire will break out in your home or business. It is essential to take adequate measures to ensure that the loss is minimal when a fire breaks out. The ultimate goal is to control a fire before it’s too late. To be adequately prepared, it is essential to know the different types of smoke alarms. There are various kinds of smoke alarms, but the two that take the top spots are photoelectric smoke detectors and ionization smoke detectors. 

However, the question that arises is which among the two is a more suitable option. Well, let's find out!

What Are Photoelectric Smoke Detectors?

Photoelectric smoke detectors have been designed to read smoke patterns formed by smoldering and slow fires. These smoke detectors use a light-sensitive sensor that is steadily placed at a 90 degrees angle. When there is smoke around the detector, it agitates and scatters the light in the detector's chamber, causing it to initiate the smoke alarm. 

Some photoelectric smoke detectors available in the market come with the ability to detect carbon monoxide. Photoelectric smoke detectors and are highly efficient and also come with the following features:

  • It makes use of a light sensitivity sensor to decipher the smoke present in the area.
  • It is perfect for detecting fires that are characterized because of their slow and smoldering properties.
  • It minimizes false alarms that might be activated due to shower or cooking steam.

What Are Ionization Smoke Detectors?

Contrastingly, ionization smoke detectors are better known for their higher efficiency in detecting fast flaming fires at a property. These smoke detectors make use of a small amount of radioactive material safely kept between a couple of electrically charged plates. Ionization smoke detectors consist of a smooth flow of ionized air. When there is smoke within the smoke detector's proximity, the ionized airflow will be disturbed, and it would immediately initiate the alarm system. 

Some advanced ionized smoke detectors available in the market come with a more efficient mechanism that detects carbon monoxide in the air and offers even more protection to you and your family. Here are some of its other features:

  • These make use of a couple of electrically charged plates to detect any presence of smoke.
  • It is ideal for detecting fires with faster flaming properties.
  • These are more popular as compared to photoelectric smoke alarm systems due to market availability.

Which Is Better Among The Two Types of Smoke Alarms?

The little differences matter most, especially when your life is at stake. Imagine driving in a car with multiple airbags, but they fail to open when you get in an accident. How good are those airbags if they fail to serve their purpose? The same analogy goes for smoke detectors; how good is a smoke detector if it fails to initiate the alarm system when there is a fire in your home. That is why the SERVPRO professionals believe that it is essential to know the differences between the two kinds of smoke detectors and select the one that suits your property.

Firstly, photoelectric smoke detectors are designed to detect smoldering and slow fires compared to ionized smoke detectors that quickly detect faster flames. Ionized smoke detectors respond to fast fires about 30-90 seconds quicker than photoelectric smoke detectors. On the other hand, photoelectric smoke detectors detect smoke about a staggering 15-50 minutes quicker than ionized smoke alarms! The sad part is, there are several fatalities due to smoke inhalation, and not to fire.

The question remains the same, which smoke alarm should you choose for your property? Well, the answer is pretty straightforward, photoelectric alarm systems are far more preferable for residential properties. However, it can be argued that an ionized alarm system would be better for commercial properties as there is a much higher probability of a quickly flaming fire. But, if you want complete peace of mind and have enough time to prevent any fire damage, it is highly recommended that you go for a photosensitive smoke alarm.

What If There Is Some Fire Or Smoke Damage?

In the worst-case scenario, if there is some fire or smoke damage due to your alarm not being able to initiate on time or any other reason, SERVPRO of East Dayton/Beavercreek is here to help. As specialists in fire restoration, we will make sure everything goes back to normal in as little time as possible. We are available 24/7 and open 365 days a year!

Call us at (937) 228-3433.


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Essential Steps in the Home Insurance Claims Process

11/2/2020 (Permalink)

An Insurance claim for water damages We have over 50 years of experience working with insurance repairs!

Essential Steps in the Home Insurance Claims Process

SERVPRO will help you file your home insurance claim when damages occur 

Insurance is considered a lifesaver whenever a person suffers a massive loss, whether financial or physical. The insurance company can cover all the costs you incur, keeping you safe from a huge debt or even bankruptcy. Whether you run a business or own any property, it is essential that you get coverage for it to protect you from the worst times. 

Say, for instance, you own a home and have it insured. What should you do if a fire breaks out on your property and burns down most of the house, or a massive storm destroys a part of your house? Well, lucky for you, you will be compensated for the losses suffered according to the terms of the agreement since you have insurance! Nevertheless, following some critical steps are necessary for filing a home insurance claim. 

This article will cover all you need to know about the process! Also, keep in mind that in this hypothetical example, we'll consider that the home in question has been a target of burglary.

Report The Problem To The Local Authorities

The first thing you need to do is report the burglary to the local police. Make sure everything is written down! The police report, names of the law enforcement, names of the police staff you talked to, and all other relevant items need to be documented accurately. These will be used as evidence in your home insurance claim and will help increase the success of getting your damages covered. 

Find Out The Insurer's Time Limit

The next thing you need to do is ask your insurance company how long you have to file a home insurance claim. It is essential for you to find it out yourself because the period for filing a home insurance claim varies according to the contract. It might be a week for one person, and maybe a month for another. 

Along with the time period, it would also be helpful if you asked the value of your coverage and whether you have any home insurance deductible or not. Moreover, getting to know about the time it would take for the home insurance claim to process and knowing the estimates for the damage can also be useful.

Take Precautionary Measures And Substantiate The Losses

The next thing you need to do is take some extra precautionary steps to make sure that there are minimal chances of such damage or loss occurring again. If there is a need for extra expenditures to ensure safety, keep the receipts with yourself and submit it to the insurance representative for when they come to your home for evaluation. 

Then, it would be best if you substantiated the losses by the time the insurance representative visits your home. A home inventory list of belongings would be best if you have stuff that gets stolen or damaged. This way, everything that would be covered under your insurance policy would be compensated for, and you would not have to pay a dime for their replacements! 

Keep Track Of Additional Costs

Although it is highly unlikely that you would have to move in with a friend, relative, or a hotel after a burglary, there still are some instances in other unfortunate events where you have no choice but to move. For instance, if your house catches fire, and most of it gets destroyed, you need a place to live temporarily. When you do, just make sure that you keep track of all the additional expenses you incur because of the damage to your house, and most insurers will reimburse them! This again, though, depends on the terms of your insurance policy!

The Insurers Send The Forms And An Adjuster

Once you have done everything from your side and sent a notice of the home insurance claim, the insurance company is required to send you the home insurance claim forms. All you need to do is fill the paperwork as soon as possible and submit them back to avoid any delays. 

Once the forms are filled out and submitted, the insurance company will send an adjuster to see whether everything is inline or not. The insurance company will then use the information the adjuster provides them to approve or reject the home insurance claim. As long as you are completely transparent to the adjuster and do the paperwork precisely, you won't have to worry about the home insurance claim being rejected!

Conclusion

That's all you need to do to file a home insurance claim. If your home suffers from fire or water damage and you want to use a restoration company that makes the process much more friendly and easy for you, make sure you contact SERVPRO of East Dayton/Beavercreek for any home insurance repairs! SERVPRO is an insurance preferred vendor and has employees on call 24/7.

3 Vital Reasons Why You Need a Professional Sewer Restoration Company To Cleanup a Sewer Backup

10/19/2020 (Permalink)

Sewer Restoration cleanup job in Dayton bathroom Sewage restoration water contains bacteria and other pathogens.

The professionals at SERVPRO know that sewer water "category 3 water" contains microbes such as bacteria and other pathogens. Countless times we have heard about poorly mitigated sewage water causing severe illnesses. It is best for sewer backup restoration to occur immediately to prevent further damages. 

This post will go over three things that sewer backup restoration professionals look for during a category 3 water loss.

Mishandling a Category 3 water damage can be costly and potentially hazardous. Sewage restoration needs to be taken seriously by all involved parties. It may be overwhelming at first, but working with the right sewer backup restoration company will make the process less stressful.

Before we get started, please note that we do not recommend you do sewer restoration yourself. Please leave it to a category 3 water professional!

Why Choose SERVPRO For Sewer Restoration 

You will want to hire SERVPRO for the property damage because they are qualified to perform sewer damage cleanup. All of the SERVPRO heroes have been trained and follow the IICRC S500 Standard of Care for category 3 water damage restoration. Category 3 water is “grossly contaminated and may contain pathogenic, toxigenic or other harmful agents” (IICRC S500). 

The variables involved in sewer restoration create additional challenges in the cleanup process. The typical general contractors, handymen, and plumbers are not trained on sewage restoration processes. 

3 Vital Reasons To Hire A Professional Sewer Restoration Company 

1) Sewer Restoration Professionals Will Find the Cause

As soon as the emergency plumbing restoration professionals arrive on-site, they will begin to investigate the cause of the loss. The professionals at SERVPRO have seen the common cause of a category 3 water loss to be a faulty piping connection to your home. Having the guidance of an emergency plumbing restoration company by your side will be helpful. 

2) Sewer Restoration Professionals Disinfect the Right Way

It is common to see category 3 water to contain urine and feces. An emergency plumbing restoration professional will prioritize avoiding cross-contamination during the sewer backup restoration process to prevent illness from toxic biohazards. 

3) Sewer Restoration Professionals Prevent Mold 

Category 3 water paired with humidity makes an excellent breeding ground for mold growth. There is nothing worse than pairing a sewer restoration job with mold damage. A professional sewage restoration company will ensure that the area is dried correctly, well ventilated, and treated with antimicrobial to prevent future mold growth.

Outside of a professional emergency plumbing restoration company knowing how to find the cause, properly disinfect, and prevent mold, they also know what steps need to occur to keep all parties involved safe.  

Sewer Restoration Cleaning Steps

  • Wear PPE - Wearing a full PPE suit is essential when dealing with category 3 water. Waterproof gloves and rubber boots will ensure that the sewage does not spread and does not come in direct contact with the sewer restoration professional.
  • Bag Damaged Materials – It is best practice to start by removing all wet carpet and padding to be disposed of appropriately. You will see the sewer restoration professionals use bags to pack up all porous materials such as clothes, cardboard, and books. Porous materials that have been in contact with category 3 water are not salvageable. 
  • Remove Salvageable Items – Salvageable items include plastic items, dishes, toys, and glass furniture. All salvageable items should be removed and taken to an offsite location for cleaning.
  • Use Ciontaminate Barriers – It is essential to prevent the spread of sewage to places that have not been affected by category 3 water. Sewer restoration professionals will use containment barriers to contain the areas that have been affected.
  • Start the Cleanup – After removing all the salvageable and non- salvageable items, the water-extracting process can occur. 
  • Dry The Damaged Area – The sewer restoration professionals will use dehumidifiers and fans to remove all the water particles in the air. In some cases, it is a good idea to open your home's windows to allow fresh air to help with the smell. 

Conclusion

As you have learned today, hiring a professional sewer restoration company to do the cleanup will help you rest easy, knowing that the category 3 water cleanup will mitigate all sewage dirt from your home. Sewage restoration professionals have the proper equipment to dry and prevent mold growth. Only the highest quality of antimicrobial products will keep your home safe from fungi, parasites, pathogens, and bacteria caused by category 3 water.


SERVPRO of East Dayton/Beavercreek performs sewer restoration services throughout Ohio in the greater Dayton, Xenia, Beavercreek, Riverside, and Spring Valley regions. We are available 24/7 for emergency sewer backup restoration.

Xenia Water Bill Skyrockets After Water Damage

10/5/2020 (Permalink)

High Xenia Water bill caused from broken pipe High water bills can be caused from underground pipe leaks

A small leak in an underground pipe can cause residents to have an outrageously expensive payment for their Xenia water bill.

There are many reasons why a Xenia city water bill may be high. A reason that SERVPRO has seen a high Xenia water bill is due to an underground pipe burst. An underground pipe burst can go unnoticed for months especially when the home has a crawl space. 

Contact the professionals at SERVPRO ASAP if your home or business has water damage. Our teams are ready to tackle any size disaster.

Crawl Space Water Damage 

A crawl space is an area under a xenia home. They are typically 1 to 3 feet high located between the ground and the home's first floor. The disadvantage of a crawl space is that they can harbor moisture, especially when a pipe bursts. When water damage from a pipe burst goes unnoticed, you can expect there to be a mold issue as well. 

A leak or water usage change most often results in a high Xenia water bill payment. The most common causes of high Xenia water bills include the following.

Causes of High Xenia Water Bills

A high Xenia water bill payment is most often caused by a leak or a change in water usage. The most common causes of high Xenia water bills include:  

  • A leaking toilet
  • A toilet that continues to run after being flushed
  • A dripping faucet
  • Filling of a swimming pool
  • Watering the lawn
  • Automated irrigation systems
  • Water-cooled air conditioners
  • A broken water pipe 

As you can see, there are many causes for a high Xenia water bill. We have witnessed many local Xenia residents upset after water damage. They have all the reasons to be upset, too; they will have to pay for water damage restoration and the wasted water.

SERVPRO cares about the environment and is never happy to hear about wasted water from an underground pipe bursting.   

Paying A High Xenia Water Bill

A typical family household of four uses about 4000-5000 gallons of water a month. More water consumption occurs during the summer season due to pools, gardening, and watering of lawns.

When you receive a high Xenia water bill, you must pay it as soon as possible to avoid any late fees. You can pay a Xenia rural water bill pay online or mail a check to the water utility center.    

In Conclusion

If you are a resident of Xenia who keeps receiving an abnormal Xenia water bill, it is important to call SERVPRO of East Dayton/Beavercreek to inspect your home. One of our IICRC certified professionals will come out and check your crawl space and any other potential areas where water damage may be present. 

SERVPRO is an industry leader in the restoration niche but can provide construction services as well. When water damage occurs, the SERVPRO Ohio team will come out and mitigate the water damage and then rebuild your property “Like it never even happened.”  

Call us at (937) 228-3433.


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Free 5 Part SERVPRO Checklist For Basement Flooding

9/21/2020 (Permalink)

basement flooded in Dayton Ohio SERVPRO is available 24/7 for all emergency services!

This post will evaluate what property owners should consider before, during, and after Beavercreek flooding occurs. As a reputable storm damage restoration company in Dayton, Ohio, we believe that homes damaged by powerful storms should seek assistance from a reputable restoration company to repair the damage. 

In Ohio, hazardous weather conditions can cause river flooding, wind damage, ice damming, and floodwater to damage your property. In the winter months, ice damage and hail damage are the leading cause of Ohio storm damage.

5 Part Checklist For Basement Flooding

  1. Make safety a priority. Before you call your local SERVPRO for water restoration services from flooding, it is essential to check if power lines surrounding your property are down before any storm remediation occurs. Take extra precautions around broken down electrical lines. Please refrain from making contact with any fallen electrical lines. Water is a conductor for electrical currents; a single touch can send high voltage through the human body, causing severe damage. 
  2. Assess your roof for damage. Once storm damage occurs in Ohio, it is essential to have a professional inspect your roof for damage and roof leaks. When a professional gets on site, he will be checking for missing shingles and fallen branches that have hit the roof or gutters. In severe cases, especially in the winter months, hail damage or ice damage can cause holes in the roof of your home. When you call a SERVPRO professional to inspect your roof, it will also be useful to have the professional evaluate the property for any other potential damages like frozen pipes. 
  3. Contact your Insurance Agent ASAP. Anytime there is damage to your home, it is best to see if your Insurance company can cover the damages. SERVPRO has partnerships with a wide array of insurance companies and will help with your home insurance claim. 
  4. Inspect Your Belongings. After a flood occurs in your home or business, it is most likely that some of your personal belongings have undergone water damage. We have helped customers process claims that included damage to computers, televisions, and cell phones. With the proper documentation and pictures, your insurance company should approve restoration to all your electronics that have suffered damages.  
  5. Check for Your Property For Wind Damage. Wind damage can cause damage by flying debris colliding with your property. Storm damage can create cracked windows, holes, and damage to your properties roof. Restoration professionals know that wind damage weakens walls and causes wall slants or cracks, resulting in more repairs if not assessed quickly. 

Types of Storm Damage in Ohio 

Ohio sufferers from multiple different types of storms a year. Depending on the kind of storm will dictate the type of home restoration needed.  

Types of storm damages include:

  • Hurricane Damage
  • Tornado Damage
  • Hail Damage
  • Ice Damage
  • Damage from river flooding
  • Wind Damage

As the weather starts to change, the storm damage professionals at SERVPRO are ready to handle any size disaster. In the winter months, snowstorms can cause frozen pipes to expand and possibly burst. Anytime you notice a frozen pipe, it is best to turn the water off and call a plumbing professional to repair the frozen pipe.

If your home or business has suffered damage from a storm, it is best to call a reputable company like SERVPRO. SERVPRO of East Dayton/Beavercreek is independently owned and operated by the Shooter brothers. There is no damage size that SERVPRO crews can't handle. 

Call us at (937) 228-3433.

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State Farm Covers Water Damage To Your Home

9/7/2020 (Permalink)

Water damage done to Dayton home basement Our IICRC certified firm is available 24/7 to help mitigate your water damages.

State Farm has added ambiguous language added to their water damage coverage clause. When water damage occurs in your home, it may be more challenging to get the money needed to restore your home.

Fortunately, the team at SERVPRO of East Dayton/Beavercreek has over twenty years of experience working in insurance damage repairs. The SERVPRO team will work closely with homeowners and have built relationships with insurance companies like State Farm to ensure that everyone is treated fairly regarding all water damage losses. 

How Do Insurers Typically Determine Coverage?

A standard home insurance policy requires water damage to be sudden and internal. The team at SERVPRO has typically seen covered water damages that have occurred from: 

  • Rain and storm damage 
  • Broken plumbing such as burst pipes, frozen plumbing, faulty plumbing, overflowing (toilet, tubs, washing machines)
  • Water damage from the fire department
  • A roof leak 

Difficult water damage coverages

In some cases, water damages are more challenging to be covered because they are not accidental or unexpected. We have seen homeowners be declined coverage due to neglect and lack of home maintenance. If your home has water damage resulting from negligence, then most likely, you will be the one having to pay for the repairs. 

Here are the situations where a homeowner may have more difficulty getting State Farm to cover the water damage restoration:

  • Flooding
  • Ground seepage
  • Poorly-maintained pipes leading to leaks

Many Dayton homeowners are not aware that their standard policy won’t cover any water damage resulting from a flood. We suggest that you purchase additional flood damage insurance if your home is susceptible to flooding. 

SERVPRO Relationships With Insurances

SERVPRO has a partnership with insurance companies like State Farm and Allstate. With this partnership, we have an easier time getting water damage claims approved over other restoration companies. 

We have heard stories about homeowners using other restoration companies that do not have a partnership with an insurance company and getting their claims denied even after the work has been performed. In some cases, we understand that the damages need to be cleaned up ASAP, but please ensure that the claim is approved prior to work being performed. The last thing that we want a homeowner to go through is a water loss and paying for the loss out of pocket. 

By having a strong relationship with Statefarm, we can not guarantee that your insurance claim will get approved. Still, we will say that we have a higher chance of quickly getting water damage claims approved over other restoration companies. 

We rarely run into problems with insurance companies that have partnerships with us. 

As stated at the beginning of this post, Statefarm and other insurance companies have ambiguous language in their policies. We think it is essential for homeowners to be aware of the strong relationships that we have with insurance companies to avoid getting the runaround from an insurance adjuster. 

Call the professionals at SERVPRO to help you when your home or business suffers from a water loss. We are available 24/7 and open 365 days a year!

Call us at (937) 228-3433


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