Nasty Odor in Dayton Family’s Home

10/15/2019 (Permalink)

Photo of after SERVPRO has completed the water damage restoration to a local home.

The mold removal specialists at SERVPRO engaged in a sudden need for mold removal in the family room of a home located in Dayton, Ohio. Unknown to the family, mold had grown from a loose pipe above the family room, spreading above the ceiling. While some damage is impossible to ignore, some damage can just as easily slip past as a damp carpet or leaky spot in the ceiling. Fortunately enough, a smell emitting from the mold caught these homeowners’ attention. Despite the common mistake of disregarding foul odors as more temporary issues, this particular family had a sense to contact odor removal professionals just to be safe. Starting with rug and ceiling removal, the team was able to analyze the issue and head in with a well-planned removal of all the mold. Within hours of the initial call, the project was underway to restore the home to its’ usual smell. Having dehumidifiers, tools, and cords from any contractor taking up space for too long in a home can take away from the relief of coming home from school, work, or a pleasant day out. That’s why SERVPRO plans their project for maximum efficiency, whether it includes rug cleaning, mold clean up, or odor removal. In addition to restoring the quality of the home, restoring the lack of stress about home ownership provides an example of the customer service that is given in stressful situations like this one. The goal of  SERVPRO is to make it “Like it never even happened,” and this is just one of many examples of how that gets done for anyone who services SERVPRO for their restoration needs.